Abstract
The increase in size, automation and complexity of modern sociotechnical systems changed the dynamics of work environments and calls for new methodologies and metaphors towards safety of complex systems. Chemical, nuclear, and transportation (i.e. road, maritime, and aviation) industries are composed of various nested sub-systems where smooth coordination and communication are essential features to achieve continuous and safe operations. Even though such sub-systems exist since the industrial revolution, fewer studies have been conducted in these domains: to understand the work as it is done (rather than it is imagined), which is the only way to shed light about the variability in work performance and how these sub- systems can combine to generate dangerous and unexpected outcomes. The theoretical framework of Distributed Situation Awareness provides a firm background to investigate the sub-systems that constitute the chemical, nuclear, and maritime industries/domains. This paper unfolds the key sub-systems (e.g., operators, human-computer interfaces, communication tools, and distant/different locations) that play a critical role in normal and abnormal situations in these industries. The complex interconnections among various artifacts are explained and their significance is assessed.
